SHIPPING & RETURNS
Each formula is made fresh to order, hand blended in small batches and bottled in our studio in Sonoma, California. Orders placed before 1 pm PST will usually ship within 1-5 business days.
We happily offer complimentary ground shipping on domestic orders totaling $125 USD or more.
Due to the handcrafted artisanal nature of our products, returns or exchanges are not offered at this time.
When you order something from Crown of Petal's website, select the "Reusable Smart Shipper" option at check out and we will ship your products in a reusable package.
When your order arrives, make sure to remove all the products from the shipper. Your shipper came with a prepaid return label and zip tie enclosed. Insert the label into the outside pocket and use the zip tie to secure the zipper to the shippers loop. Simply mail back the shipper by placing it in your mailbox, a blue mailbox or at your local post office.
Every shipper is inspected after each trip and sanitized with a powerful plant-based cleaner.